Principal Customer Solutions Manager

Amazon

Management

Architect

Cloud

About this role

Amazon Web Services Japan hires a Principal Customer Solutions Manager for Global Financial Services to lead the cloud partnership with two of Japan's largest financial institutions, a global megabank and a major securities and investment bank. The manager owns the transformation strategy from setting the vision with executives to delivering measurable results in revenue, adoption and workload migration.

The work includes owning executive relationships with CxO, CTO, CIO and business unit heads, defining and executing each customer's cloud transformation strategy with milestones and KPIs, and leading programs across geographies, business units and regulatory regimes together with AWS account, solutions architect, technical account and professional services teams. The manager also drives AI and generative AI adoption from use case to production and sets up governance and a Cloud Business Office capability.

Preferred qualifications include AWS or similar cloud certification, experience advising senior executives, knowledge of DevOps and cloud operating models, experience with Japanese financial institutions and their regulatory landscape, experience deploying generative AI in regulated industries, and business-level Japanese or above.

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