Project Operations Support Member

This role supports the operation of four company-wide corporate projects in coordination with project leaders and members. The position begins with responsibility for one project and supports work involving customers, shareholders, participating companies, vendors, employees and other stakeholders.

Daily activities may include checking email and Slack, responding to inquiries, contacting relevant parties, attending regular project meetings, sharing progress, creating and updating lists, arranging supplies, proofreading materials, confirming questions with project members and preparing for the following day.

For a shareholder-benefit program, the role responds to shareholder inquiries about address changes, expired deadlines and name-related matters, communicates with shareholders and participating companies, and coordinates with delivery providers. When an issue cannot be completed internally, the role guides the inquiry toward an appropriate response such as contacting a securities company.

For the Public of the Year award, responsibilities include researching possible venues from among customer companies, asking venue contacts about requirements, organizing information in spreadsheets, researching the activities of potential award recipients, assisting with fact checking before publication, contacting stakeholders, and organizing and storing records and materials.

For the employee general meeting, the role orders food and supplies, arranges transportation buses, coordinates schedules for executive-judge review sessions, reserves meeting rooms, prepares materials, and supports reception and venue setup for award and social events. After the meeting, the role aggregates participant survey responses in a spreadsheet.

For the It’s You internal project, tasks include extracting monthly birthday lists, checking allergy information, compiling birthday cards, preparing and sending gifts, setting up and operating exchange events, arranging boxed lunches, taking event photographs, preparing decorations and supplies, and supporting the production and posting of an internal newsletter.

The posting states that industry and job experience are not required and that each task should be handled carefully. The example schedule is 9:00 to 18:00 with a 60-minute lunch break, while the title states that work from six hours per day is acceptable. The role is based in Toranomon, Minato-ku, Tokyo. The organization is described as flat across age, position and employment type, with many members in their twenties and thirties and frequent communication. The posting also states that there is a record of promotion from contract employee to regular employee.