Data & Analytics Customer Success Consultant

NEC

Account Mgr

Cust Success

Consulting

About this role

This customer success consulting role sits in NEC’s Data & Analytics Offering Division, established in April 2026 to lead the company’s data and analytics business. It helps customers address related challenges after deciding to introduce solutions and supports early realization of results through proposals and consulting.

The consultant monitors progress, issues and effects against agreed DX roadmaps, runs regular reviews and QBRs, plans support for adoption, operations and education, and visualizes usage to drive improvement. The role also identifies additional use cases and expansion opportunities involving platforms, data management services and AI agents. Basic understanding of DWH, BI and AI-related technologies is required.

Applicants need account management experience: at least five years for Professional (section-manager equivalent) or at least three years for 主任. Experience must include creating and executing a roadmap for customer business issues, plus end-to-end design from selecting an analysis theme through defining outcomes.

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