Guides Salesforce customers from business goals to platform adoption, translating product capabilities, updates, and risks into practical value with IT and executive stakeholders.
About this role
Trail Architect is a solution consultant supporting Salesforce product implementation projects. The role advises customer- and partner-led deliveries or executes projects as the prime contractor. It connects customer strategy and business needs with solution design and delivery quality, including cross-cloud and newer Salesforce product work.
Responsibilities span planning, requirements analysis, Fit & Gap assessment, design reviews, implementation guidance, development, testing, and project management, including WBS creation and progress tracking. The role uses Salesforce standard functionality and best practices, alongside enterprise software such as CRM and ERP, cloud solutions, and waterfall and/or agile methods.
Applicants need four or more years of solution design or system-development experience involving technical implementation of enterprise software, experience on IT system-development projects, and implementation experience with waterfall and/or agile methods. Consulting, problem-solving, documentation, presentation, proactive execution, and continued learning are required.
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