Advises customers and partners on identity security, coordinating with sales executives, solution specialists and subject-matter experts across the sales cycle. Connects customer environments and needs with suitable solutions through discovery, design, demonstrations and proof-of-concepts.
About this role
In the Global Transformation Practice, this engineer guides enterprise customers from legacy security environments to modern platforms and operational adoption. Work includes policy mapping, data-retention and API setup, and log-ingestion checks against Golden Standard templates. The engineer runs Day in the Life workshops on workflows, alert triage, incident response, Agentic AI and automated playbooks, and uses dashboards to quantify ROI, security efficacy and operational efficiency for technical stakeholders, securing project sign-off. Required experience includes professional-level technical acumen in security-operations infrastructure, cloud migrations or technical consulting; Cortex XDR/XSIAM, Prisma Cloud or Strata expertise, or direct competitive migration experience; and security automation with CLI scripting, Python and REST APIs. Strong customer communication, workshop leadership and executive presence are required. The role also calls for a scale mindset around AI, automation, reusable playbooks and technical documentation.
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