Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
This role develops software for self-service payment machines and reception machines used by hospitals, business hotels, leisure hotels, and golf facilities. The work covers software rather than the physical hardware itself and may focus on either the user-interface development group or the device-control development group, depending on experience and career goals.
Responsibilities include developing all UI screens, from payment screens through maintenance screens for client facilities. The role may also control banknote and coin units, payment systems supporting cash, credit cards, QR codes and other cashless methods, magnetic-card, IC-card and QR-code readers, and printers. Other responsibilities include middleware development, interface design, and preparation of communication protocols.
Applicants must have at least two years of development experience using C++ or Qt and a strong interest in USEN-ALMEX products such as self-service payment and reception machines. Experience developing screens for hardware products and experience using JavaScript are welcomed. The posting also seeks people who can identify current problems and improvements from their experience and knowledge and who are comfortable developing software with multiple people.
The R&D division responsible for USEN-ALMEX product development has approximately 90 members. Employees may join either the user-interface development group or the device-control development group. The products support payment and reception functions for medical and hospitality facilities, and the posting describes planned development projects for additional industries and facilities.
The development environment includes C++, Qt, Windows, Linux, Google Cloud, GitHub, Redmine, Slack, and Google Chat/Meet. Company-provided equipment includes an HP notebook with a Core i7 processor, 32 GB RAM, 1 TB SSD, Windows, and a 4K monitor.
The position is full-time and the stated annual salary range is 5,000,000 to 9,000,000 JPY. The annual salary is divided into fourteen payments, with additional payments in June and December; the monthly amount includes deemed compensation for 25 hours of work, with excess hours paid separately. Working hours use a flextime system without core hours, with seven hours and thirty minutes of standard work per day and a 60-minute break. The example schedule is 9:30 to 18:00. Average overtime is 12 hours, usually no more than 25 hours.
The work is generally performed on site because the products are payment and reception machines, although remote work may be used when operationally possible. The position is located in Taito-ku, Tokyo. Benefits and leave include social insurance, employee stock ownership, defined-contribution pension, qualification incentives, transportation support, health examinations, group insurance, annual holidays of at least 125 days, weekends and public holidays off, paid leave, summer and year-end holidays, refresh leave, and childcare and nursing-care leave and reduced-hours arrangements.
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