Lead corporate planning and management across GENIEE and JAPAN AI, designing budgets and KPIs, supporting executive decisions, driving cross-company projects, and managing the planning team.
About this role
JAPAN AI, a Geniee group company, is hiring an AI Agent Customer Success person for JAPAN AI Sales, an AI agent that enters data into sales and CRM tools automatically, writes meeting minutes and supports deals. The mission is to lead customers' sales work to success so that the tool becomes part of daily use, sales productivity rises and the business grows.
The person works with customers' sales heads and sales-planning staff to improve their sales-tool operation with AI agents. That includes onboarding, training on using the agents and sharing best practice, proposing measures for adoption, designing customised prompts on the customer's behalf, helping with automatic entry, minutes and deal support, expanding revenue through add-on and cross-sell proposals, creating and measuring success stories, and collecting customer feedback to prioritise product improvements.
Applicants need at least two years of selling, implementing or operating SFA or CRM tools, or ERP systems. Hands-on experience with Salesforce, HubSpot or kintone, use of AI tools, a technical background such as system integration, and experience improving sales organisations' processes are preferred.
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