Lead enterprise customer strategy and cross-channel AI projects, coordinating stakeholders from requirements through delivery, adoption, and account expansion.
About this role
This Business Development role sits in Mico’s AX unit, a new division that turns enterprise business problems into product-led growth initiatives. It serves large companies in insurance, finance, and staffing, working with business-unit heads and above while handling multiple engagements. The role joins a two-person consulting team as its third member and carries responsibility for both client KPI improvement and Mico’s recurring-revenue growth.
The role identifies underlying growth bottlenecks through executive interviews, builds a business-development hypothesis, and designs a focused validation plan. It runs validation with Mico Voice AI, Mico Engage AI, or BizClo, leads weekly results reviews, and develops successful tests into monthly product contracts and new business. Cases are followed through product conversion and renewal rather than ending with recommendations.
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