Lead enterprise customer strategy and cross-channel AI projects, coordinating stakeholders from requirements through delivery, adoption, and account expansion.
About this role
This role sits within Mico’s Agentic Business organization, aligned with its Sales organization or Mico Voice Sales. It sells Mico Engage AI, Mico Voice AI and BizClo as combined solutions for businesses seeking to improve customer communication and revenue. The salesperson manages new opportunities from inside-sales referrals and self-sourced prospects, diagnosing barriers such as acquisition, customer touchpoints and conversion, then leading proposals and closing. Solutions can combine LINE, SMS/RCS, phone and email; one example pairs Voice AI calls with LINE follow-up to increase store visits and sales meetings. The role also works to improve close rates and sales-cycle time, collaborates with inside sales and customer success, and shares customer feedback with product and marketing teams. Applicants need around three years of new-business B2B sales experience with IT products, including working toward new-sales targets and personally advancing opportunities. Relevant backgrounds include SaaS field sales and new-business sales involving IT products, web advertising or marketing tools.
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