Commercial Capability Manager

Johnson & Johnson

Management

Strategy

About this role

The Commercial Capability Group develops sales-force capabilities, particularly for district managers. The manager works with business units and APAC stakeholders to align development with organizational goals and strategy, and updates behavior models for medical representatives and district managers as the environment changes. Responsibilities include identifying capability needs, designing and delivering programs through ADDIE (analysis, design, development, implementation and evaluation), establishing mechanisms to strengthen capabilities, aligning stakeholders, managing execution and evaluating results. The work uses sales and area-plan analysis, coaching, project management, and quantitative assessment of needs and program outcomes. Applicants need capability-development experience or analytical and strategy-planning experience, such as marketing, together with MR, DM or CSL/KAM experience, or equivalent. Required abilities include logical and strategic thinking, stakeholder communication, project management, sales skills sufficient to instruct others, coaching, and data analysis. Knowledge of sales-information provision guidelines and promotion codes is also required.

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