Corporate Communications and Strategic Communications Manager Candidate

This role leads corporate communications for Square Enix Holdings and Square Enix, including execution management of strategic communication activities and management of the communications team. The scope includes coordination with overseas offices and responses to global media.

Responsibilities include developing annual communications plans aligned with management strategy, managing projects and budgets, setting goals, developing and evaluating team members, managing workloads, and tracking team progress. The role designs communications about management information and business strategy, develops media relations, creates content, handles interviews and speaking engagements, and supports broader corporate communications activities, excluding product public relations.

The position also establishes social listening and reporting processes to identify and analyze risks early through monitoring social media and other channels. It develops and executes crisis communication and damage-control policies, including responses to global risks. The role coordinates with marketing, investor relations, and overseas group companies to build an information-sharing system with consistent messaging.

Additional responsibilities cover planning and directing initiatives to communicate the company’s purpose and values, internal communication programs, and internal branding support for domestic and overseas group companies. The role also plans measures to strengthen communication through websites and other owned media, develops content distribution strategies, and manages content quality.

Applicants must have at least eight years of practical corporate communications experience at an operating company, at least three years of organizational management experience involving staff development, goal setting and evaluation for a team of three or more, and practical crisis communication experience. Strategic communications design, business understanding, communication, logical thinking, problem solving, autonomy and leadership are required. Interest in entertainment content and industry trends in Japan and overseas is also required. Business email and document reading and writing, as well as simple English communication through chat and web meetings, are required; translation tools may be used. Experience in B2C or listed companies, internal branding, internal communications, owned-media or social-media operations, English-language work, business-level English conversation, or the entertainment and IT/Web industries is preferred.

This is a permanent full-time position with no fixed contract term and a six-month probationary period. The work arrangement is flextime with no core hours; the standard daily working time is 7.5 hours excluding breaks. Overtime may occur. The workplace is in Shibuya, Tokyo. Holidays include Saturdays, Sundays, national holidays, year-end and New Year holidays, annual paid leave, and condolence leave. Benefits include transportation expenses, health insurance association recreation facilities, health examinations, and employment, workers’ accident compensation, employees’ pension and health insurance. Salary is determined according to company rules based on experience and ability.