Build partner relationships to expand amptalk’s reach and revenue, lead outreach and negotiations, manage partner programs and KPIs, and coordinate joint webinars and marketing initiatives.
About this role
amptalk, a SalesTech company whose AI analyzes phone calls and online sales meetings, is strengthening its customer success organization and wants people with a sales background. The role moves from chasing new-business quotas to working closely inside customers' businesses so that they succeed with the product.
The work has two parts. In customer success, the person leads onboarding for mid-sized and growing companies from initial setup to adoption, promotes usage and retention through regular contact and improvement proposals based on usage data that lead to renewals and upsell, and covers many accounts efficiently as well as a few at high touch. In planning and design, the person designs tech-touch and low-touch programs such as email automation, help content, video manuals and webinars, standardizes support flows into playbooks, manuals and FAQs, and builds data-driven measures such as health scores and early churn alerts.
Sales experience is welcomed; the source lists no further qualifications or language level, and the work is carried out in Japanese.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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