This role focuses on business development in retail robotics, expanding partnerships with convenience stores in Japan.
About this role
This field-services role builds the spare-parts warehouse and transport network and controls outsourced repair partners as robot deployments expand nationwide. The objective is rapid parts delivery while balancing quality, response time and cost.
The specialist launches warehouses, chooses carriers, designs routes and emergency delivery, and standardizes packaging. Repair control covers workflows, SLAs, KPIs, quality, contracts, rates and new vendors. The role analyzes repair and parts data, feeds findings to development, standardizes processes, evaluates ERP or CMMS systems, and travels domestically to facilities and sites.
Candidates need business-level or stronger Japanese and at least three years in either warehouse operations or transport-network design or operation, or management of external vendors covering quality, progress and cost. Spreadsheet analysis and a valid Japanese driver's license are required; automatic-transmission-only licenses are accepted.
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