Lead robot deployment projects by structuring customer requirements, planning operations, coordinating internal teams, and driving implementation and post-launch improvements.
About this role
The Retail Robotics team runs data-generation operations for multimodal trajectory datasets used to train humanoid-robot foundation models, including Vision-Language-Action models. This role coordinates in-house operations and external BPO partners, connecting field collection with development and product teams. It manages daily operational issues and changing priorities, translates objectives into clear task procedures and quality standards, and monitors utilization, data acceptance rates and completion. The role also defines and sets up mock work environments, sources physical objects and materials, and manages their delivery. It checks collected data for validity and accuracy, then shares findings with development and product teams to improve collection requirements and product specifications. Applicants need at least two years of experience in either in-house operations management or BPO/vendor management. They should have managed progress and multiple tasks amid frequent specification changes, explained complex work rules clearly to frontline operators, and resolved unexpected issues promptly and logically.
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