Global Service Business Management and Sales Strategy

This role manages and advances Canon’s global service business in either business administration or sales strategy. The position works with overseas subsidiaries, distributors, sales companies, and internal departments in a global environment involving more than 150 countries.

For global service business management, responsibilities include managing sales, profit, and KPI figures; preparing budgets; monitoring progress and performance; and promoting measures to improve business operations and profitability. The role coordinates with overseas subsidiaries and distributors on initiatives such as expanding maintenance contracts and parts sales, optimizing service structures, and managing performance. It also helps formulate and deploy regional service strategies and optimizes service operations through market research and collaboration with related departments.

For global service sales strategy, responsibilities include planning and executing service sales strategies based on regional markets, customer needs, and business issues. The role supports policy development and management for regional service sales organizations, assists sales discussions and promotions for service solutions, and provides support throughout sales activities. It also develops downstream marketing, shares successful practices globally, advances service product planning and rollout, and proposes and executes measures to maximize service sales and gross profit.

For the business management track, required qualifications include at least three years of business planning experience, basic knowledge of systems engineering or quality control, and accounting or bookkeeping skills. Depending on bookkeeping qualifications, TOEIC scores of 550 or 650 or higher are stated. Experience or study related to tax accounting, certified public accounting, small and medium enterprise consulting, IFRS, overseas assignments, or management of overseas entities is welcomed. For the sales strategy track, the posting requires experience discussing and negotiating with internal and external stakeholders, proposing improvements, product or service planning experience, PC skills including Excel and PowerPoint, and the ability to handle work in English. Medical-device, service-business sales, global-business, overseas-site, or healthcare-institution sales experience is welcomed.

The position is a regular employee role at Canon’s Shimomaruko headquarters in Ota-ku, Tokyo. Working hours are 8:30 to 17:00. The annual salary range is 4.3 million to 8.7 million yen, with overtime paid separately except where hired as a managerial supervisor. Salary and bonus treatment are determined according to experience, ability, and company rules. The posting states annual salary increases once a year and bonuses twice a year. Benefits include transportation reimbursement, overtime pay, social insurance, retirement and corporate pension systems, savings programs, an employee stock ownership plan, mutual aid, education programs, childcare-related shortened working hours, and recreation facilities. Holidays include weekends in principle, public holidays, year-end and New Year holidays, May holidays, summer leave, 125 annual holidays, paid leave, flexible vacation leave, refresh leave, and bereavement leave.