GTM Engineer

RAKSUL

Operations

GenAI

SQL

About this role

Part of the Technology Division, this role connects GTM operations with technology. It addresses manual and person-dependent work in sales, marketing and customer-success processes, including customer outreach, information sharing and progress tracking. The focus is converting operational problems into repeatable workflows that improve business outcomes. The role maps workflows, identifies bottlenecks, designs processes using AI and digital tools, and builds prototypes for practical testing. Solutions are refined with frontline feedback, integrated with CRM and other business tools, then developed with stakeholders into stable operations. Adoption and effects on operations and sales productivity are reviewed to guide further improvements and rollout. Applicants need hands-on experience in a GTM function such as sales, marketing or customer success, and a record of identifying operational issues and implementing lasting improvements. They must have used AI or digital tools at work, or independently prototyped and learned them, and be able to understand frontline needs, involve stakeholders and prioritize business outcomes over tool creation.

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