Manage customer billing and payment operations, including data entry, invoice issuance, payment and refund reconciliation, and inquiries with internal teams and external parties.
About this role
This onboarding consultant is responsible for moving newly contracted restaurants from implementation planning to stable initial use of TableCheck. They first map the venue’s operating flow and pain points, then recommend a rollout plan and configuration that fits how its staff work.
The consultant sets up product functions, verifies behavior, manages the implementation timetable, and coordinates tasks and decisions with the restaurant. Once the system goes live, they provide online or on-site instruction, follow early usage, and refine settings or operating practices where the data and staff feedback show a need. The remit continues through the launch period until the venue can incorporate the system into routine operations.
The mandatory criterion is work experience that involved basic computer use, such as typing and email. Previous onboarding, SaaS, or restaurant-system experience is not required by the posting.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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