Retail Manager

Apple

Management

Operations

About this role

This is an Apple Retail store management role focused on leading a team and delivering store performance through day-to-day floor leadership. The manager develops team members, supports their learning and performance goals, and interacts with both staff and customers to model expected service and ensure business priorities are met. The role also contributes to an inclusive, safe, and respectful environment and builds, develops, and retains diverse teams.

Core work includes supporting recruiting, training, development, and retention; addressing customer and team-member concerns and escalations; and partnering with leadership and relevant business or People partners. The manager plans and executes operational strategies within assigned functional areas, upholds company policies and procedures, and protects confidential business, customer, team-member, and financial information. Consideration requires experience leading others in retail, sales, or a related field.

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