Manager Candidate / Account Expansion Sales

Money Forward is hiring a Manager Candidate for Account Expansion Sales in its ERP Sales division, which sells combinations of accounting and finance products to mid-sized and larger customers. With work on the invoice system and electronic bookkeeping laws now largely done, the division created sales to existing customers to raise their loyalty and lifetime value.

The person drives upsell and cross-sell to customers already using the Money Forward Cloud series, building ways to convey the real value of the services so that revenue is both protected and expanded. The role starts as a top player who leads the team by example, then moves toward leading and managing and turning results into repeatable systems. Tasks include coordination across departments, operations design, improving the upsell and cross-sell process, management reporting on results and return on investment, hiring, coaching and team building, and supporting deals through to closing.

Applicants need about two years of management experience, including as a leader, and about three years in one of account sales, customer success or corporate sales of intangible products. Upsell experience in B2B SaaS, accounting or ERP knowledge and KPI-driven management are preferred.