Leads technical wins for a customer data platform by shaping ROI-focused demos, workshops, PoCs, and solution scope, translating customer needs into proposals that advance software sales.
About this role
Marketing Operations Manager for the Japan-market marketing team, responsible for the operational foundation supporting customer acquisition, retention, and nurturing. The role uses AI-enabled process automation and funnel analysis to improve marketing investment decisions and customer experience.
Responsibilities include automating content workflows, lead scoring, and personalized nurturing email; tracking the funnel from MQL through SQL to closed business; monitoring conversion rates and bottlenecks; and maintaining data quality and governance. The MarTech stack centers on Treasure Data CDP and includes Marketo, HubSpot, and Slack. Campaign ROI analysis supports advice to the CMO and leadership on budget allocation.
Applicants must have three or more years in marketing operations or marketing planning at a B2B company, experience operating and designing SaaS tools such as HubSpot CRM or Marketo Engage, basic data extraction and dashboard-building skills, and a record of applying AI tools in practical work to improve efficiency.
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