Lead business development for a tutoring-school SaaS business by researching customer and education-site needs, designing and validating solutions, supporting customer success, and driving growth with product and sales teams.
About this role
This Product Manager will lead an employee education product under the business owner. The role covers collecting firsthand information through customer visits and sales meetings, identifying user problems and hypotheses from qualitative and quantitative data, and creating AI-assisted mockups and prototypes for rapid validation.
Responsibilities include considering product strategy, the roadmap and MVP design; coordinating development with engineers, designers, sales and customer success; analyzing usage after release; verifying product impact; and driving improvement cycles. The role also shares customer and market understanding with the wider team and helps shape the direction of the business and its value proposition.
The product is an employee education service using generative AI. It is being developed for companies in areas including housing, dispensing pharmacies and manufacturing. The business is in an early phase, with product-market fit still being pursued, and the Product Manager is expected to lead the area from defining what to solve through roadmap development.
The team reviews customer-based priorities weekly with the business owner, Product Manager, sales, customer success and engineers. The Product Manager proposes the roadmap and priorities, while the business owner, who also serves as product owner, makes decisions. Development uses two-week Scrum sprints, with discovery and delivery running in parallel. A cross-functional Product Management organization provides regular product reviews and study sessions.
The role uses AI for planning, business design and prototyping. Product Managers commonly use Claude, including Desktop and Design, Figma, Jira, Confluence, Cursor and Miro. The development team also uses GitHub Copilot, Devin and Takumi, while tools are not fixed. The role builds on learning-design knowledge developed through the AI teaching material atama+.
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