Lead internal audit teams, plan risk-based audits, analyze processes and evidence, prepare reports, and present improvement recommendations to management. Tokyo-based with remote work available. English audit experience is required.
About this role
This role sits in SoftBank’s Corporate Business Product Division, Communication Service 3 Division, which plans voice communication services for corporate customers. The portfolio includes ConnecTalk, SmartCalling, Dialpad, and UniTalk. The group is also applying generative AI and AI agents to voice communication.
The role covers product and project management: identify customer and market needs, define strategies and requirements, propose products for approval, drive delivery through launch, and manage the lifecycle. It also includes AI-agent design, prototype implementation, and proposals. Named technical areas include cloud PBX, SIP, VoIP, and fixed-line/mobile integration.
Applicants must have experience in service planning, requirements definition, and improvement proposals based on market or customer issues; foundational knowledge of voice technologies such as SIP or VoIP; project management across sales, development, operations, and partners; and the ability to explain and coordinate clearly with internal and external stakeholders.
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