Product Operations Department

The Product Operations Department oversees middle- and back-office work for investment trusts, fund wrap and separately managed account investment advisory services, insurance, banking, and loan businesses. The position belongs to the Wrap Operations Section, which manages fund wrap services and several separately managed account services for individual and corporate customers.

The role responds to inquiries from branches and operations departments regarding contract administration. It also handles changes required by amendments to laws and regulations, develops contract procedures when new products or services are introduced, and prepares related contract template documents. The position reviews and improves existing administrative workflows and may involve system modifications when necessary.

Required qualifications include knowledge of the Financial Instruments and Exchange Act and related regulations, including the Cabinet Office Ordinance on Financial Instruments Business. Candidates must have worked on investment advisory services in a hands-on capacity, such as system development or preparing contract templates, and should have contributed as a creator or practitioner.

Experience completing digital transformation initiatives, creating chatbots at a practical level, or possessing extensive knowledge of inheritance-related services is welcomed. The department notes that its fund wrap services include gifting and inheritance-related supplementary services and continue to evolve in response to changing customer needs and social conditions.

The position is for a player-level employee and requires initiative, leadership, an interest in improvement and problem solving, awareness of social changes, willingness to learn legal knowledge, and logical thinking. Employment is permanent and full-time. Working hours are 8:40 to 17:10 with a one-hour break. Holidays include two days off per week, Saturdays, Sundays, public holidays, and the year-end and New Year period. Annual paid leave is 17 to 23 days, prorated for employees joining during the year; hourly paid leave, nursing leave, and maternity and childcare leave systems are also available. The workplace is in Marunouchi, Chiyoda-ku, Tokyo, and the stated range of workplaces includes telework locations. Smoking is prohibited during working hours.