Professional Services Consultant

RevComm

SQL

SaaS

About this role

This role sits in RevComm’s Professional Services business, supporting enterprise sales organizations that use MiiTel. The team analyzes complete conversation records from sales meetings and calls to help clients improve close rates, productivity, and the speed of employee development. The business was launched in 2026, and project findings are also used to shape repeatable services and MiiTel’s AI capabilities.

The consultant combines client interviews with analysis of MiiTel conversation data, CRM/SFA data, and sales results. Responsibilities include identifying differences between high and low performers, redesigning sales processes and talk scripts, creating coaching and training programs, establishing KPI structures and dashboards, and facilitating client meetings through implementation. The role also covers SOW and estimate preparation, project profitability management, and turning case knowledge into playbooks and standard offerings.

Applicants need around five years of relevant experience leading sales or CRM projects at a consulting firm or delivering paid implementation or adoption consulting for B2B SaaS. Required experience also includes using SQL or BI tools to derive insights, reaching agreement with executives or department heads, and managing the scope, effort, and budget of fixed-term projects.

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