Lead inside-sales planning and operations for freee’s SaaS products, develop team members, manage hiring and performance, and improve customer handoffs with marketing and field sales.
About this role
Role and mission
The role leads the effort to redefine the value provided by professional firms in an AI-driven environment. As AI takes over bookkeeping and other routine work, the position designs education programs and certification systems from the ground up so accounting firms and social insurance firms can develop from task providers into strategic advisors for business owners. The role also helps standardize and spread methods for using AI to improve clients’ cash flow and productivity.
Main responsibilities
The business lead candidate creates learning roadmaps based on the proficiency levels and roles within accounting firms and launches a certification system intended to increase participation and learning motivation. The role builds a scalable one-to-many education model for a large domestic professional network, using an LMS, video content, and an online community to support hundreds to thousands of firms at the same time. It also organizes complex specialist knowledge into structured learning steps for each target audience while coordinating with the team responsible for producing the materials. Based on enrollment data and usage, the role measures results and proposes improvements to both the education programs and related products.
Required qualifications
Required experience includes designing and systematizing education or training programs in an operating company, consulting firm, or similar environment. Candidates must be able to organize complex information and translate it into learning steps suited to the target audience. The role also requires logical and committed communication skills to encourage behavioral change among professionals.
Preferred qualifications include experience in strategy, organizational, or human-resources system consulting; experience launching an academy or enablement organization at a large company or fast-growing SaaS company; specialist knowledge of instructional design; and practical experience at an accounting firm or knowledge of accounting and taxation.
Team and domain context
The position is associated with the Partner Success organization. The employer provides integrated cloud software for small businesses and individuals, including accounting, human resources and labor management, sales management, tax filing, and electronic signature products. The role supports professional partners connected to this business software ecosystem.
Working conditions
The listing identifies the position as full-time, mid-career, and located in Tokyo. Online interviews are available. No salary, working hours, benefits, language requirement, visa sponsorship, or remote-work arrangement is stated.
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