Public-Sector Service Development Consultant

transcosmos

Biz Dev

Operations

Consulting

About this role

This employee-referral vacancy in the public policy function develops services for national and local government process reform. It maps internal and counter workflows, applies digital tools and BPO, runs efficiency demonstration projects and administers grant or consultation programmes. Agency interviews and coordination with service teams establish solutions and implementation methods. Later work covers policy and budget research, funding acquisition and support through delivery.

Applicants need experience improving public-sector efficiency and processes from a private-company position. Stakeholder communication and relationships, proposal materials using Excel and PowerPoint, logical analysis and clear outputs, cross-department coordination and adaptable responses are required. The role calls for independent issue analysis and project delivery with internal and external stakeholders.

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