Support Service Cloud sales by assessing customer needs, shaping solution architectures, configuring tailored demos, resolving technical objections, and preparing proposals.
About this role
Within Salesforce’s Sales Strategy & Programs organization, this role provides internal consulting to JPKT sales and sales-support teams. It analyzes company performance indicators and market opportunities, sets strategic themes, and presents recommendations to senior leaders. The scope includes organization design, business planning, market segmentation, coverage optimization, sales-performance evaluation, and industry or product strategy.
It builds analytical models, dashboards, scalable reporting tools, and executive presentation materials. It supports investment decisions and daily performance analysis, conducts qualitative and quantitative market research, optimizes go-to-market models, and designs sales territories and targets. It coordinates initiatives with internal stakeholders, external marketing specialists, data vendors, partners, the U.S. headquarters, and overseas affiliates.
Applicants need five or more years of strategy and planning experience in a large-enterprise B2B sales organization or IT technology company. Required capabilities are analytical modeling, spreadsheet and database analysis, project management, actionable recommendations, self-directed execution, and collaborative stakeholder management.
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