Senior Customer Solution Manager

This Senior Customer Solution Manager position is located in Tokyo. The posting calls for deep knowledge of a specific industry and an understanding of its business processes. The listed industry examples include finance, manufacturing, distribution, and telecommunications.

The stated experience requirements include organizational transformation, building a CCoE, or change management. Candidates should also have experience driving large-scale migration programs or modernization projects. The role further requires experience creating data-based business cases and conducting ROI analysis.

A project-management qualification, such as PMP or Scrum, is listed as one possible qualification. Alternatively, candidates may have a consulting-related qualification or experience. These are the only specific project-management and consulting credentials named in the supplied posting.

The posting does not identify specific programming languages, software frameworks, cloud platforms, or other technical tools. It includes information about workplace accommodations or adjustments during the application and hiring process, including interview and onboarding support, and directs applicants to an accommodations page for further information. Applicants are instructed to contact their Recruiting Partner if the relevant country or region is not listed.