Generate and qualify enterprise sales opportunities in Japan through outbound prospecting, inbound follow-up, discovery, stakeholder mapping, account strategy, and pipeline reviews.
About this role
The Enablement Lead (Builder) helps enterprise customers adopt OpenAI products and turn technical capabilities into sustained business value. The Tokyo-based role provides post-sales technical enablement across ChatGPT Enterprise, Codex, Agents and the API, supporting customers from onboarding through expansion and long-term adoption.
Responsibilities include designing and delivering training, executive briefings, hackathons and hands-on workshops; explaining deployment, evaluation and operational controls; coordinating with sales, engineering and product teams; developing reusable training materials; and sharing customer feedback internally.
Applicants need at least four years of customer-facing or instructional experience with senior enterprise audiences, strong presentation skills, practical technical depth in coding, agents and APIs, and experience leading structured technical training. The role calls for understanding how AI systems are built, evaluated and operated, including RAG, fine-tuning and evaluation strategies. The role uses a hybrid model with three days per week in the Tokyo office, and relocation assistance is offered.
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