Leads Japan strategy, market entry, partnerships, and go-to-market execution for Fleet & Mobility and Direct-to-Corporate payment solutions, working with corporates and internal teams.
About this role
The senior client consulting role manages operational relationships with key Visa clients and serves as a liaison and escalation point when product or processing services are disrupted. The work also includes enabling clients on Visa Commercial and Money Movement Solutions, leading operational initiatives and continuous-improvement plans, and reporting project outcomes to senior management. Applicants need relevant experience of at least 8 years with a bachelor’s degree, 5 years with an advanced degree, or 2 years with a PhD. Required experience covers client escalations and critical-issue communication; operational initiatives and special projects; resource coordination; client product training; resolving operational issues with technology and product teams; negotiating customer change requests; process improvement; and cross-functional service delivery.
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