Director, Client Relationship Management

Visa

Payments

Account Mgr

Fintech

About this role

The role sits within Visa’s Japan Client Relationship Management team, which manages relationships with banks, financial institutions, platformers, eCommerce companies, wallet providers, and other payment ecosystem stakeholders. This position owns the relationship with one of Japan’s largest clients and focuses on acquiring business initiatives and merchant-facing opportunities.

The Director oversees sales and account management, develops account-level strategies, advises client decision-makers, and coordinates with Product, Value Added Services, Marketing, Client Support, Visa Consulting & Analytics, and Legal. The work covers transit and SME acceptance, merchant tokenization, Click to Pay, digital commerce UI/UX, revenue management, and commercial contracts for acceptance, marketing, and consulting services. It also includes supporting changes to acquiring systems and operations such as authorization, clearing, Cost+ models, and chargebacks.

The posting states that the role requires responsibility for advancing client business initiatives, building senior client relationships, negotiating and delivering commercial value, and coordinating solutions across internal teams. No separate candidate qualification requirements are included in the supplied text.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.