Ticket Staff

CyberAgent

Events

Flextime

Bonus

About this role

This role supports a Tokyo theater production company that stages original and Broadway shows as well as manga/anime/game-based "2.5D" musicals, producing 50+ titles a year, and covers ticket operations considered critical to each production's success. Duties include selecting ticket vendors and planning sales schedules, coordinating seat allocation and related sales data, providing on-site support at venues (reception and operations, including weekend and regional-tour shifts), tracking and aggregating ticket sales revenue, and handling related information updates and inquiries. Required: Office software skills (Word, Excel) and at least two years of work experience. Preferred: prior ticketing/box-office work, experience at entertainment or video-content companies, event operations experience, and familiarity with Google Sheets/Docs. The company seeks candidates who enjoy live entertainment such as musicals, are detail-oriented, and adapt flexibly to new tasks. This is a contract-employee position with a one-month trial period; full-time conversion is discussed around month 10 and can happen as early as one year, with a track record of past conversions. Monthly salary is 280,000-500,000 yen, including a fixed overtime allowance for 20 hours (37,850+ yen, additional overtime paid separately). Full-time staff receive biannual bonuses (three months' pay/year); before conversion there is no bonus but a higher monthly salary instead. Hours follow a flextime system (8-hour standard day, no core time), with two days off weekly, year-end/New Year holidays, and paid leave. Commuting costs are fully covered plus a monthly communication allowance.

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