Advise clients on data strategy, build DWH and BI foundations, and use SQL, Python, machine learning and CRM analytics to improve marketing, forecasting and business operations.
About this role
This position handles new-business sales for AI Worker VoiceAgent, an AI agent that provides telephone response services. The role supports customers considering implementation and manages the sales process from identifying target companies and securing appointments through service explanations, solution proposals, and closing. After an order is received, the account is handed over to the customer success division, while customer needs and development requests are collected and shared with relevant internal teams.
The work includes selecting target lists and planning and executing appointment-acquisition measures. Lead generation may involve holding seminars and exhibiting at external events. Because the product is new to the market, sales strategies are revised in response to changing market conditions. Reaching customers with a strong interest in digital transformation or voice bots is important, and the role may involve competitive proposals where the salesperson must connect the customer's issues with the company's service. Cases are advanced in cooperation with the conversation-design team and development team rather than independently.
The organization has five teams: sales, customer success, development, AI, and design. This position is responsible for the new-customer entry point of that structure. AI Shift is a wholly owned subsidiary of CyberAgent's AI business division, and employment is with CyberAgent. The product and business context includes an AI-agent construction platform, human-and-AI reskilling programs, organizational consulting, and the VoiceAgent product.
The required qualification is at least two years of B2B corporate sales experience. Preferred experience or capabilities include sales experience at a SaaS company; problem-solving, planning, and proposal skills; experience in planning or consulting; direction or coordination ability; sales experience for products or services using generative AI or LLMs; and knowledge of the contact-center, BPO, or CX fields.
The work style combines office and home-based telework, with office days on Tuesday, Thursday, and Friday and recommended home-working days on Monday and Wednesday. The initial work locations are the Tokyo office and the employee's home for telework. The location may change to company-designated offices or telework locations, or to a designated location of an assigned company if secondment occurs.
The probationary period is three months. Indoor smoking is prohibited, although an indoor smoking-permitted area is stated.
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