Lead PM and PMO initiatives for the AI Concierge telephone automation service, managing project scope, costs, stakeholders, requirements, customer operations, implementation, and post-launch improvements. The role is based in Tokyo with office work as the general rule and remote work available depending on projects or individual circumstances.
About this role
The account sales representative proposes solutions built around the company's communication infrastructure services for large chain stores, corporations, and businesses in the assigned area. The role involves detailed interviews to identify hidden problems in existing communication environments, costs, and business workflows, including unstable communication between locations and delays in back-office digitalization.
The representative plans and proposes comprehensive solutions centered on services such as USEN Hikari and USEN NET. Proposals may combine communication services with group resources including payment services, store background music, and DX tools. The focus is on solutions that contribute to customer cost reduction and operational efficiency rather than selling a single product.
After a contract is signed, the representative coordinates with the internal delivery management team and technical support department. Responsibilities include arranging with related departments, managing implementation schedules, and supporting smooth service activation for the customer.
The role requires at least two years of working experience and at least one year of sales experience. Basic knowledge of communication lines and experience negotiating with corporate customers are welcomed. The posting also welcomes the ability to communicate smoothly with diverse internal and external stakeholders. Candidates are expected to create their own action plans, act independently, coordinate across departments with different missions, and continue learning in the fast-changing communications and IT industries.
The position is part of the corporate sales division of USEN NETWORKS, which provides internet lines and related products to corporations, individual business operators, stores, and offices. The organization works with services including USEN光plus and USEN光01 and handles large-scale solution proposals. Initial onboarding includes classroom training on company services and industry knowledge, followed by one-to-one on-the-job support and accompanying senior colleagues in customer meetings.
Employment is full-time at the Shinagawa-ku, Tokyo office. Working hours use a flextime system without core hours, with standard working time of 7 hours 30 minutes per day and a 60-minute break; an example schedule is 9:30 to 18:00. Annual holidays total at least 125 days, with weekends and public holidays off. Benefits include social insurance, transportation expenses, a remote worker allowance, paid leave and various company welfare programs. Annual salary is 4,000,000 to 7,000,000 JPY, with a salary revision once a year and deemed working pay equivalent to 25 hours included in the monthly salary calculation.
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