Leads FAQ website planning with PKSHA FAQ, handling requirements, category design, revisions, data migration, site direction, stakeholder coordination, analytics, and improvement proposals.
About this role
This UI/UX designer joins Biz Freak, a PKSHA Group company, on generative-AI, digital-transformation and new-business projects. The role starts with understanding customer businesses, workflows and users, then organizing requirements and defining a product experience for the identified needs. It also covers information architecture, screen structure and improving existing products. Work includes wireframes, prototypes and UI design; using AI tools to build mock-ups quickly; explaining design rationale to customers; and collaborating with engineers on implementation and quality checks. Applicants need at least five years of design experience, including three years in UI/UX; hands-on UI design and prototyping with Figma or similar; experience in information and UX design grounded in user or business challenges; the ability to explain design decisions to customers and development teams; and experience advancing product development with engineers.
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