Website Business Sales (CRM)

This role works mainly with existing Raksul Group customers, including small and medium-sized businesses and sole proprietors. It proposes business-growth solutions using Peraichi and other group products. Peraichi provides a platform for creating homepages and EC sites and supports the digitalization of these customers.

Responsibilities include planning and executing cross-selling and group synergies, designing outreach using the Raksul customer database, and conducting both inside and field sales. The role hears customer needs related to web customer acquisition, promotion, and operational efficiency, then recommends suitable plans. It also shares customer feedback with marketing and product development teams to help develop new plans and features. Another responsibility is to establish standardized, repeatable sales flows and processes. The position is an initial member of the SME sales function and serves as a bridge between Raksul and Peraichi.

Required qualifications are at least two years of B2B corporate sales experience, the ability to identify customer challenges and make proposals using the company’s products, and a strong commitment to numerical targets such as KPIs and KGIs. Experience selling in SaaS, web marketing, or the IT industry; experience serving SMEs or sole proprietors; involvement in launching a new business or standardizing sales processes; and experience creating cross-company synergies or cross-selling initiatives are welcome.

The posting seeks someone who can identify issues and act proactively in an unfinished organization or process, collaborate flexibly with other departments and group companies, and adapt to changes in the business and organization. The role involves direct discussions with business owners and business managers and support ranging from website creation to customer acquisition.

Employment is permanent full-time with no fixed contract term. The probationary period is three months, with no change in conditions during probation. The annual salary range is 6.6 million to 7.2 million JPY, determined with consideration for experience and previous salary. The salary includes fixed overtime for 45 hours and fixed late-night work for 20 hours; excess amounts are paid separately. The posting gives a monthly example for annual compensation of 7.2 million JPY: 500,000 JPY comprising a 307,581 JPY base salary, 127,119 JPY fixed overtime allowance, 11,300 JPY fixed late-night allowance, and 54,000 JPY in other allowances. Bonuses are paid twice a year, in September and March, and vary according to business performance, evaluation, and attendance rate.

The workplace is in Roppongi, Minato-ku, Tokyo. Working hours use a flextime system with a core period of 11:00 to 15:00, or 10:00 to 15:00 on Mondays, and a standard eight-hour workday. Breaks are determined by the worker; the stated break is 45 minutes when working more than six and up to eight hours, and one hour when working more than eight hours. Work combines remote and office attendance; the current arrangement is one remote day per week.

Holidays include Saturdays, Sundays, and national holidays. Between one and ten days of first-year paid leave are granted immediately upon joining depending on the joining month, followed by annual grants each August 1. Other leave includes refresh leave, year-end and New Year leave, bereavement leave, Thanks Holiday, and statutory maternity and other leave. Benefits listed are a corporate defined-contribution pension, leased company housing, childcare and nursing-care leave systems, a return-from-parental-leave congratulatory payment, condolence and celebration payments, Cabinet Office babysitter discount coupons, access to company-led childcare facilities, a Thanks Holiday system, and long-service recognition payments.