Business planning position for go-to-market strategy and operations. The supplied posting specifies the role and Tokyo location, without further duties or qualifications.
About this role
This Account Consultant role sits in the Customer department and supports enterprise customers using Josys, an identity security and IT management platform. The position focuses on helping customers transform IT operations and increasing the value they gain from the service through implementation and ongoing account development.
The work includes hands-on solution implementation, understanding existing IT environments and processes, guiding operational adoption, and managing multiple customer projects. The consultant identifies opportunities to improve identity and device management, introduce AI-enabled automation, and combine SaaS, AI, and BPO solutions. Responsibilities also include coordinating Sales, Customer, and Product teams, proposing upsell and cross-sell opportunities, and turning project knowledge into reusable playbooks.
Applicants must have practical experience in at least one of corporate customer success, consulting, project management, or sales, particularly solution sales. The posting also requires experience in, or motivation for, deepening existing customer needs and delivering additional proposals or revenue growth, explaining complex products with attention to ROI, and completing projects involving multiple stakeholders.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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