Customer Success (AI Worker)

CyberAgent

Cust Success

GenAI

About this role

A Customer Success (AI Worker) role at an AI company (a wholly owned subsidiary in a major internet group's AI business division) whose mission is to realize human-AI collaboration and bring a productivity revolution. The company offers an AI-agent-building platform, reskilling programs and consulting, plus a voice AI agent for phone handling, with about 75 employees (average age 29). The role leads customer success for generative-AI business-transformation projects, driving strategy formulation and project management of AI-agent builds. Depending on experience, work includes strategy formulation with customers and leading agent-build projects. Hybrid work (office Tue/Thu/Fri, remote recommended Mon/Wed). Based in Shibuya, Tokyo. Full-time.

This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.