BizOps Lead

This role is a candidate for BizOps leadership at Loglass. The position owns the process of identifying operational issues that affect the business, designing solutions, building the required operations, and establishing them in practice. The role is expected to create operating standards for future business activities rather than only maintain and improve completed processes.

Responsibilities include designing the information needed to run the business and building environments for monitoring relevant data. The position also designs, standardizes, and embeds workflows and operations across a broad range of business activities. It organizes requirements for business systems such as Salesforce SalesCloud and directs development and other departments when implementation is needed. Operations must be redesigned as products expand, product numbers increase, or the organization is restructured. The role also builds foundations for the future expansion of the BizOps organization and guides the team.

The BizOps team uses services including Salesforce SalesCloud, Account Engagement, Zoom Phone, Speeda, and Sansan. The business context is a cloud management system for corporate management. Loglass collects, integrates, and centrally manages financial figures and KPI budgets, forecasts, and actual results, enabling analysis. The company began providing its Loglass corporate management product in 2020 and has focused on a multiproduct approach since 2023, providing five products or services. The company is also working toward a planning platform that uses data and AI to support decisions about the allocation of management resources.

Required qualifications include experience helping launch or rebuild a business or front-office organization in a B2B service, experience reaching agreement with operational leaders on issues and priorities while involving stakeholders through implementation and adoption, and experience defining requirements for and establishing SFA or CRM systems such as Salesforce. Experience working in a front-office organization such as sales or customer success is preferred. Interest in corporate management or management accounting, strong logical thinking, structuring, and documentation skills, and the ability to update required knowledge and skills quickly are also preferred.

The posting describes a need for someone who evaluates initiatives and operations by their contribution to the business, can create or fundamentally rebuild mechanisms from the ground up after reaching agreement with relevant parties, and can connect strategic considerations with changes in frontline behavior.

The position is a permanent employee role with no fixed contract period. The probationary period is three months and may be extended to a maximum of six months. The annual salary range is JPY 8,000,000 to JPY 15,000,000, determined based on experience and skills. As an example, an annual salary of JPY 10,000,000 consists of monthly fixed pay of JPY 834,000, including base pay of JPY 567,820 and JPY 266,180 in fixed overtime pay for 60 hours per month. Overtime beyond the fixed hours, holiday work, and late-night work are paid separately. Salary increases are conducted twice a year, in April and October, according to company rules.

The work location is in Mita, Minato-ku, Tokyo, and working from home is permitted. The schedule uses a flextime system with core hours from 10:00 to 15:00. Holidays include a full two-day weekend, public holidays, and the year-end and New Year period from December 28 through January 3. Leave includes annual paid leave, with 10 days granted upon joining, bereavement leave, childcare-related nursing leave, nursing-care leave, and menstrual leave. Benefits include company-leased housing, subsidies for PC-related equipment, and a corporate defined-contribution pension plan. Insurance coverage includes health insurance, employees' pension insurance, employment insurance, and workers' compensation insurance.