Redesign client workflows around AI, identify operational problems on site and lead concepts, experiments and implementation while teaching teams to run solutions themselves.
About this role
Lead enterprise business-transformation projects that redesign workflows around AI, from defining the problem through implementation and adoption. The role works closely with client leaders and HEROZ engineers.
Responsibilities include mapping current and future processes, defining human and AI responsibilities, designing trials and success metrics, and coordinating deployment. The manager measures results and turns project knowledge into reusable methods for other teams.
Applicants need seven years in business reform or BPR, experience owning project scope and delivery, and a record of agreeing changes with senior client leaders. Experience with cloud/data projects and embedding change at client sites is required; specialist AI expertise is not mandatory.
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