Lead inside-sales planning and operations for freee’s SaaS products, develop team members, manage hiring and performance, and improve customer handoffs with marketing and field sales.
About this role
This is a full-time consulting sales role based in Tokyo. Online interviews are available.
The role supports individual business owners and newly established companies that need funding. Day-to-day work includes developing financing strategies to realize business plans, evaluating financial conditions and business plans from a professional perspective, and leading the execution of suitable loans. The consultant works between customers and financial institutions, manages negotiations with speed and integrity, and takes responsibility for the sales process from lead generation through closing.
The position also involves improving the sales operation from the field. Customer success and failure cases are used to propose and implement improvements to acquisition channels and sales processes. The role is intended to combine experience gained at financial institutions with freee’s technology to provide proposals based on the customer’s underlying needs.
The organization supports freee’s establishment-support services, including startup financing assistance. It is seeking to raise its consulting capability as demand for financing support increases and to help move the business into its next phase. The team focuses on supporting customer management and improving the value delivered to customers. Members exchange feedback and discuss cases in order to make rapid improvements, while developing their individual consulting capabilities and refining proposals together.
Required applicants must have at least two years of experience in lending, underwriting, or corporate sales in the financial industry, with particular emphasis on experience serving startups or small and medium-sized businesses; experience helping small and medium-sized businesses resolve management issues or prepare business plans; or the ability to accurately identify customer needs and present solutions logically through communication. The posting also lists as preferred a strong desire to achieve numerical targets and manage progress, independent schedule and case management, experience in financial or business-restructuring consulting, and experience using a CRM such as Salesforce to improve sales based on data.
freee provides integrated cloud software centered on accounting, human resources and labor management, and sales management for small businesses and individuals. The consulting sales team applies financial and business-planning expertise to help customers obtain funding and grow their businesses. Managers provide development support through regular one-to-one meetings, and the role includes opportunities to build expertise through practical trial and improvement.
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