Lead inside-sales planning and operations for freee’s SaaS products, develop team members, manage hiring and performance, and improve customer handoffs with marketing and field sales.
About this role
This full-time mid-career role supports company-wide management decisions through KPI analysis and data-based business planning at freee. The position is part of a small, specialized team that works closely with executives and business divisions.
The role is responsible for building and promoting the use of a reliable management KPI analysis platform. This includes developing KPI models, creating dashboards that executives and business teams can use for real-time decision-making, and delivering timely management insights based on data.
The position analyzes KPIs and productivity indicators by product and customer attribute. It identifies business issues and growth factors, makes recommendations to management, and works with each business division to connect analytical findings to concrete business actions. Responsibilities also include monitoring quantitative indicators such as KPIs and supporting the prompt execution of measures based on progress.
Additional duties include planning and executing medium- and long-term business plans and annual business plans based on management strategy, visualizing sales processes, identifying bottlenecks, and promoting operational efficiency through digital transformation. The role also supports cross-functional projects, including integration of the KPI analysis platform for companies joining the group through mergers and acquisitions. It works across corporate planning, finance, and business divisions to improve and enhance business processes.
Required qualifications include at least three years of experience using data analysis to advance a business in a corporate planning, business planning, or FP&A organization; at least one year of practical experience collecting and analyzing data with SQL; and basic knowledge of financial or management accounting.
Preferred experience includes building and operating dashboards with BI tools such as Tableau or Looker Studio, managing a profit-and-loss statement, preparing business plans or medium-term management plans, and leading data analysis or digital transformation projects at a consulting firm or similar organization. The posting also seeks logical thinking, the ability to discuss matters based on data, collaborative project work, stakeholder involvement, and a willingness to develop new processes.
The role is based in Tokyo. Online interviews are available. The team operates in the context of freee's cloud products for small businesses, including freee Accounting and freee HR and Labor, as well as related business management services.
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