Customer Success Associate

Datadog

Cust Success

SaaS

Sales

About this role

Datadog is hiring a Customer Success Associate in Tokyo, within Commercial Customer Success. The role focuses on the long-term strategic relationship with customers, driving adoption and identifying growth opportunities across a high volume of accounts to ensure successful product use and retention, acting as an internal advocate for customers and providing a positive experience. Associates follow a well-defined methodology to identify each customer's unique needs and clearly convey the value of the Datadog product. Datadog operates as a hybrid workplace. Full-time, based in Tokyo, Japan. The posting is written in English.

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