Partners with Account Executives on opportunities, designing solutions, delivering demos and workshops, and managing proof-of-value evaluations across cloud and observability technologies.
About this role
This is a people-management role in Datadog’s Technical Enablement Management (TEM) function within Technical Post Sales. The team delivers technical training for customers and works with Sales and Customer Success across APJ. The manager leads Technical Enablement Managers and owns regional enablement strategy and operations.
The role builds demand, scopes requests, and improves intake, capacity planning, delivery quality, reporting, and program ROI. It monitors utilization, CSAT, productivity, attendance, and delivery against demand; creates enablement resources; coaches managers; and uses AI for content, session preparation, reporting, and quality assurance. The technical context includes modern infrastructure, monitoring, and cloud technologies.
Applicants must be experienced people managers with 5+ years in training, presales, post-sales, consulting, or another customer-facing role. The posting also requires Computer Science or Engineering education or equivalent experience, AI-tool scaling experience, and comfort using metrics and KPIs.
This is an AI-generated summary of the employer's original posting — details can be incomplete, out of date or simply wrong. Always confirm everything on the official posting before applying.
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