Provide hands-on technical services to customers, ensuring product adoption and success.
About this role
This Enterprise Sales Engineer sits within Enterprise Sales Engineering and partners with Account Executives on complex customer opportunities. The role connects customer business goals and technical challenges with Datadog solutions, supporting both new business and expansion through technical guidance.
Responsibilities include discovery, tailored solution design, product demonstrations, technical presentations, workshops, and end-to-end project management of proof-of-value evaluations. The engineer defines requirements and success criteria, creates plans, develops technical champions, records opportunity activity, and communicates customer feedback to Product and Engineering. The role names public cloud platforms including AWS, Azure, and GCP, as well as Kubernetes, APM and tracing, security, developer experience, and observability.
Applicants must have at least five years of experience in Sales Engineering, Solutions Engineering, or another technical customer-facing role in an enterprise environment. The posting also requires the ability to work across technical, business, and executive audiences, manage multiple opportunities, communicate technical concepts clearly, and use a consultative approach to customer problem-solving.
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