Develop go-to-market plans for workforce SaaS products, shaping pricing, bundles and sales enablement while coordinating teams through execution.
About this role
Support enterprise and mid-sized customers using TeamSpirit’s workforce and back-office products. Manage roughly 50 accounts and focus on diagnosing business problems and delivering improvements, beyond explaining product features.
Map stakeholders and decision-making structures, build relationships with key people, and design a route from customer challenges to resolution. Coordinate internal and external teams to execute improvements, expand usage, pass growth opportunities to sales and relay customer feedback to product development.
Applicants need about three years in B2B SaaS customer success or corporate sales, or business-systems implementation or consulting. Experience building trust with enterprise decision-makers and leading customers from problem discovery through completed improvement is also required.
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