ERP Business Division Head Candidate

freee

Management

Sales

SaaS

About this role

This full-time role leads the ERP Business Division, which drives several transaction-related products as a combined sales and product operation. The portfolio includes accounting, labor and HR, sales management, electronic contracts, contractor management, and inventory management products. The division is developing an integrated ERP offering for small businesses and is expanding after its launch in July 2025.

After completing an onboarding program, the successful candidate is expected to become a sales manager for one department within several months. The longer-term expectation is to oversee the entire business division as its head. Responsibilities include creating and executing business plans and go-to-market strategy, taking responsibility for the P/L, identifying business levers, setting pricing, and developing product packages. The role also involves deciding how multiple new products should be combined and which customers they should be sold to.

The position requires rebuilding organizational functions and operations based on business targets. This includes planning account lists, managing the sales pipeline, viewing the full business process across marketing, customer success, and other departments, and establishing an effective operating model. The role is also a hands-on management position. The candidate is expected to join customer meetings approximately once a day and follow up with team members in order to gather direct information and reflect customer problems and frontline realities in strategy.

Further duties include defining the talent requirements for the business, developing managers and individual contributors with their career paths in mind, and collecting customer needs to propose new features or products in coordination with development teams. The role may involve designing integrated solutions that include AI use and customization, rather than selling a single standalone product.

Required experience covers business and budget management, including planning and operating a business plan, explaining the causes of performance gaps, and executing strong course corrections through completion. Candidates must also have experience designing KPIs and operations beyond existing frameworks, reallocating personnel, and developing people through candid feedback. Additional requirements are experience negotiating logically with other departments or customers to build agreement and secure resources, and experience expressing a medium- to long-term organizational vision, translating it into practical methods, involving others, and carrying it through.

Preferred experience includes serving as a COO or equivalent business leader or business development leader at a startup; working as a sales director or business owner at an ERP vendor or major domestic SaaS company; managing a data-driven sales organization at an overseas IT company; and building cross-selling or whole-product proposal strategies that combine multiple products or involve partners.

The posting seeks a person with strong intellectual curiosity about AI and current technology, the agility to update their skills quickly in a changing environment, the willingness to accept difficult feedback and healthy disagreement, and the ability to combine hands-on selling with management. The role is based in Tokyo, and online interviews are available.

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