Field Sales

This full-time Field Sales role is based in Tokyo and serves new small and mid-sized business customers that have not adopted freee products. The role focuses on understanding the customer’s underlying business issues and proposing suitable services to create a simpler operating environment.

The day-to-day work begins with opportunities generated by the marketing and inside sales teams. The salesperson reconfirms and organizes the customer’s issues, deepens the understanding of the situation, and conducts solution-oriented consulting sales toward adoption of the most appropriate service. Responsibilities include managing the process through contract signing, coordinating with the inside sales team to improve opportunity generation, and sharing customer feedback with internal teams. The role also contributes to sales strategy and planning and to improvements in products and services. Specific duties may vary by assigned organization or team.

Possible assignments include the SMB division, which develops the SMB market and expands the customer base, with new-customer order value as its main KPI. Another possible assignment is the Product Sales and Success division. This group is responsible for several products and promotes adoption through sales planning, proposal support, and participation in customer meetings to explain product functions and value. It also works on developing the sales story through implementation, validating sales approaches for new products, and contributing to product improvements. Its main KPIs are the number of meetings attended and the contribution made in those meetings.

freee provides integrated cloud software for small businesses and individuals, covering areas such as accounting, human resources and labor management, sales management, applications, and electronic signatures. Named services include freee Accounting, freee HR and Labor, freee Sales, freee Tax Filing, and freee Sign. The sales organization is structured around customer segments rather than individual products. Field sales therefore combines SaaS sales with solution thinking and may involve assembling proposals from more than 30 freee services according to the customer’s issues.

The posting describes possible career paths including sales management, sales planning roles in enablement, operations, or finance, service or business development, channel development, marketing, inside sales, and customer success. Assignment discussions consider the candidate’s experience, strengths, and career preferences. The company also states that discussions are conducted across age levels in a flat manner and that online interviews are available.