Lead inside-sales planning and operations for freee’s SaaS products, develop team members, manage hiring and performance, and improve customer handoffs with marketing and field sales.
About this role
This is a full-time, mid-level sales opening in Tokyo. Based on experience, the company will propose either an inside-sales or field-sales assignment.
Inside sales contacts leads acquired by marketing, hears the customer’s management issues, organizes the situation, and sets a consultation at an appropriate time. The role passes suitable opportunities to field sales and works to improve team productivity using AI-assisted meeting-analysis tools. Its stated value is changing the customer’s purchasing experience, not simply obtaining appointments.
Field sales takes over consultations created by inside sales. Responsibilities include reconfirming and organizing customer issues, conducting solution-based consulting sales for the appropriate service, managing the process through contract signing, and coordinating with inside sales on acquiring consultations. The role also shares customer feedback with internal teams and contributes to strategy, planning, and product or service improvements.
freee provides integrated cloud software covering accounting, HR and labor management, sales management, ordering, and related back-office operations. Products named in it include freee Accounting, freee HR and Labor, freee Sales, freee Tax Filing, and freee Sign. The company is also promoting an AI strategy, launching new products, and pursuing acquisitions while working on problems faced by small businesses. Its sales organization is structured around customer segments rather than individual products.
The required qualification is at least two years of corporate sales experience involving intangible products. Experience in SMB or MM sales or inside sales is welcomed, as are leadership or project-management experience and experience launching a business. The candidate profile includes motivation to advance society through freee’s business, openness to learning and flexibility including coachability and unlearning, and a strong commitment to numerical targets while tackling difficult issues.
The organization emphasizes autonomous work, mutual feedback, and coordinated team performance. Growth support includes assignments, goal setting, feedback, and quarterly evaluation cycles. Potential career paths mentioned are sales management, business development, and enablement.
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