Head of Account Management, Enterprise Strategic

Uber

Account Mgr

Management

Sales

About this role

Uber Eats Enterprise Japan manages the platform's largest strategic restaurant brands. The Head of Account Management, Enterprise Strategic is a playing-manager who personally runs one or two key accounts while leading a team of sales managers (account managers, customer success managers and account coordinators).

The head coaches and directs the team, works with cross-functional stakeholders on strategies that grow each restaurant partner, plans and segments the team's focus areas, runs regular review sessions to close performance gaps, and builds partnerships with the clients they manage directly, engaging C-level executives on those clients' digitalisation strategy.

Applicants need experience managing complex stakeholder environments, ten or more years in sales including at least three managing people, strong negotiation and deal-making skills, planning and organisational ability, commercial sense including understanding of P&L drivers, and strong communication in both English and Japanese. A background in technology, e-commerce, digital media or food and beverage, and the resilience to work in a fast-growing environment, are preferred.

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